Learning and Assessment Kit-AUMATK002 Prepare and operate tools, equipment and machinery FNS Core units BSBCUS403 Implement customer

Core units BSBCUS403 Implement customer service standards FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC503 Identify situations requiring complex ethical decision making FNSRSK411 Apply risk management strategies to own work Elective units FNSSAM401 Sell financial products and services FNSSAM402 Implement a sales plan FNSSAM403 Prospect for new clients FNSINC504 Apply ethical frameworks and principles to make and act upon decisions BSBSMB407 Manage a small team BSBWOR501 Manage personal work priorities and professional development FNSCUS402 Resolve disputes * We can develop additional elective units that are not listed on request (Please contact us for further information)

ICTNWK529 Install and manage complex ICT networks Group A ICTSAD502 Model data processes Group H ICTWEB513 Build dynamic websites Group I ICTWEB514 Create dynamic web pages Group I ICTNWK615 Design and configure desktop virtualisation Group L ICTSAS518 Install and upgrade operating systems Group L * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MEM06007 Perform basic incidental heat/quenching

canopies and side curtains CPCPCM2043A Carry out WHS requirements CPCPGS3046A Install LPG systems in caravans

Core units VU22384 Develop and document a learning plan and portfolio VU22632 Participate in a range of straightforward interactions for employment VU22633 Read and write straightforward texts for employment Elective units BSBWHS201 Contribute to health and safety of self and others BSBITU201 Produce simple word processed documents VU22629 Read and write simple texts for employment VU22630 Observe and report on activities in a workplace VU22631 Prepare to work effectively in an Australian workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-AUMATK002 Prepare and operate tools, equipment and machinery FNS Core units BSBCUS403 Implement customerOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to