SCORM Compliant Package-VU23492 Participate in extremely familiar spoken exchanges FWP Core units AHCWHS401 Maintain work

Core units AHCWHS401 Maintain work health and safety processes AHCWRK403 Supervise work routines and staff performance BSBHRM415 Coordinate recruitment and onboarding BSBLDR414 Lead team effectiveness Elective units AHCWRK401 Implement and monitor quality assurance procedures AHCBUS408 Operate within a budget framework AHCBUS517 Monitor and review business performance AHCCHM404 Develop procedures to minimise risks in the use of chemicals AHCCHM405 Plan and implement a chemical use program AHCIRG437 Schedule irrigations AHCPCM507 Diagnose plant health problems BSBOPS403 Apply business risk management processes AHCBIO401 Plan and implement a biosecurity program AHCBUS407 Cost a project * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

recording and reporting requirements

Core units MSMENV472 Implement and monitor environmentally sustainable work practices MSS014008 Improve sustainability through readily implementable change MSS014009 Evaluate sustainability impact of a work or process area Elective units MSFFDT4003 Assess and record the lifecycle of a product MSL933007 Apply critical control point requirements MSL934005 Contribute to the ongoing development of HACCP plans BSBPMG416 Apply project procurement procedures BSBPMG417 Apply project life cycle management processes BSBPMG418 Apply project stakeholder engagement techniques BSBRSK401 Identify risk and apply risk management processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCBUS511 Manage enterprise staff requirements AHCPCM507 Diagnose plant health problems AHCPCM508 Develop an integrated pest management program AHCWAT503 Manage water systems AHCWRK513 Write and present reports BSBESB406 Establish operational strategies and procedures for new business ventures BSBPMG430 Undertake project work Elective units AHCBIO401 Plan and implement a biosecurity program AHCCHM501 Develop and manage a chemical use strategy AHCIRG507 Audit irrigation systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-VU23492 Participate in extremely familiar spoken exchanges FWP Core units AHCWHS401 Maintain work* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.