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aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises
Australian Core Skills Framework (ACSF)
Units of competency CUAMUP412 Maintain make-up and hair continuity MSTFD4006 Interact and network with fashion industry participants SHBBMUP003 Design and apply make-up for photography BSBOPS304 Deliver and monitor a service to customers CUADES301 Explore the use of colour CUADIG304 Create visual design components BSBCRT311 Apply critical thinking skills in a team environment CUADIG303 Produce and prepare photo images CUAMUP411 Design
Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURATA001 Identify basic automotive faults using troubleshooting processes AURTTK102 Use and maintain tools and equipment in an automotive workplace Elective units AURLTJ011 Select light vehicle tyres and wheels for specific applications AURLTJ102 Remove
inspect and refit wheel hubs and associated brake components AURTTA017 Carry out vehicle safety inspections AURVTS004 Repair vehicle composite material components AURTTY001 Repair vehicle chassis
RPL Kit-PUAFIR308 Employ personal protection at a hazardousmaterials incident New Product aggressive or abusive customers SIRXCEG009Our RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information
